Add support@docfast.dev mailbox (FreeScout) to CEO state

projects/business/memory/state.json

@@ -15,6 +15,7 @@
     "CI/CD PIPELINE: Forgejo Actions workflow created. Needs 3 repository secrets added in Forgejo settings (SERVER_HOST, SERVER_USER, SSH_PRIVATE_KEY).",
     "REPRODUCIBLE INFRASTRUCTURE: DONE \u2014 setup.sh, docker-compose, configs, disaster recovery docs all in infrastructure/ directory.",
     "PRO PLAN LIMITS: DONE \u2014 Set to 2,500 PDFs/month at \u20ac9/mo. Competitive with html2pdf.app. Enforced in code, updated on landing page + JSON-LD + Stripe.",
+    "SUPPORT EMAIL LIVE: support@docfast.dev is now active in FreeScout. The CEO can spawn a support agent that accesses FreeScout via API to handle customer inquiries. Update the website contact/support references to use this address.",
     "BUG-049 HIGH: Pro customers do not receive an invoice after payment. This is legally required in Austria/EU. Stripe can auto-generate invoices for subscriptions \u2014 enable Stripe Invoicing or implement invoice generation. Customer must receive a proper invoice with: company name, ATU number, invoice number, date, amount, VAT breakdown.",
     "WEBSITE TEMPLATING: DONE \u2014 Build-time system with partials (nav/footer/styles). Source in public/src/, build with node scripts/build-html.cjs."
   ],
@@ -62,6 +63,7 @@
     "sshKey": "/home/openclaw/.ssh/docfast",
     "smtp": "Postfix + OpenDKIM configured. DKIM-signed emails working. SPF/DKIM/DMARC DNS records live.",
     "email": "noreply@docfast.dev",
+    "supportEmail": "support@docfast.dev (managed via FreeScout, hoid user has access)",
     "backups": "BorgBackup LOCAL daily at 03:00 UTC + OFF-SITE at 03:30 UTC. Remote: ssh://u149513-sub11@u149513-sub11.your-backup.de:23/./docfast-1 (repokey-blake2 encryption). PostgreSQL dumps + Docker volumes + configs.",
     "cicd": "Forgejo Actions workflow operational. 3 secrets configured.",
     "infraDocs": "infrastructure/ directory with full provisioning scripts"