diff --git a/bin/docfast-support b/bin/docfast-support
index 1b99363..d10ec08 100755
--- a/bin/docfast-support
+++ b/bin/docfast-support
@@ -147,7 +147,8 @@ async function cmdReply(args) {
 }
 
 async function cmdNeedsReply(args) {
-  // Show only tickets where the last non-note thread is from a customer (needs agent reply)
+  // Show only tickets assigned to the AI agent (franz.hubert@docfast.dev) where the last non-note thread is from a customer
+  const AI_AGENT_EMAIL = 'franz.hubert@docfast.dev';
   const page = getFlag(args, '--page') || '1';
   let endpoint = `/conversations?page=${page}&status=active`;
   if (MAILBOX_ID) endpoint += `&mailboxId=${MAILBOX_ID}`;
@@ -160,6 +161,10 @@ async function cmdNeedsReply(args) {
 
   const needsReply = [];
   for (const c of conversations) {
+    // Only tickets assigned to the AI agent
+    const assignee = c.assignee?.email || c.user?.email || '';
+    if (assignee.toLowerCase() !== AI_AGENT_EMAIL.toLowerCase()) continue;
+
     const tRes = await apiRequest('GET', `/conversations/${c.id}/threads`);
     if (tRes.status !== 200) continue;
     const threads = (tRes.data._embedded?.threads || [])