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session 49: BUG-050 resolved, state updated, session log

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Hoid 2026-02-17 13:08:47 +00:00
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projects/business/memory/support-log.md
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## 2026-02-16 20:27 UTC
- **Ticket #369** (dominik@superbros.tv): Lost API key → Replied with recovery flow instructions. Straightforward.
## 2026-02-17 13:02 UTC — Ticket #370
- **Customer:** office@cloonar.com (dominik.polakovics@cloonar.com)
- **Subject:** Lost API key
- **Issue:** Customer lost API key and couldn't receive password reset email (verification code never arrived)
- **Root Cause:** BUG-050 — cloonar.com mail server was rejecting noreply@docfast.dev due to sender verification (not a real mailbox)
- **Fix Applied:** DocFast updated email sender configuration to use a verified sender address
- **Action:** Replied to ticket confirming fix is applied, asked customer to retry recovery flow
- **Status:** Awaiting customer retry; should resolve once email is received